Pet Care Associate
Freeburg, IL
Part Time to Full Time
Experienced
| Theuerkauf’s Tails Pet Services, LLC | ||
| Job Description – Pet Care Associate | ||
| Name: | ||
| Date: | ||
| Supervisor: | ||
| Signatures: | Supervisor: | Employee: |
| Essential Job Functions | ||
| Transportation* | Must have valid driver’s license and reliable transportation. Must be able to transport pets safely. Ability to navigate efficiently is expected. Must be able to reach addresses within the assigned region within 30 minutes. | |
| Dog walking | Requires skills sufficient to successfully walk dogs in public places. Must be able to restrain and control dogs up to 120 lbs. on leads. Knowledge of effective dog-walking techniques, such as short lead control, must be demonstrated. | |
| Pet First Aid | Must successfully complete Pet First Aid course and keep skills current. Must demonstrate ability to react calmly and appropriately in an emergency. | |
| In-Home Pet Sitting – Dogs, Cats, Caged Pets & Birds | Must have ability and skills to provide the following services offered by our company to clients in their homes: watering plants, opening/closing blinds, feeding animals per instructions, entering and leaving home securely, monitoring pets for health issues, interacting with pets, following clients’ instructions and adhering to all company standards as stated in our operating procedures. | |
| Reporting & Documentation | Complete all necessary reporting and documentation per company standards for both internal and client purposes. Must learn and correctly utilize pet sitter software. | |
| Pet Management | Must understand basic pet behavior and demonstrate ability to manage pets safely and effectively. Requires ability to identify the signs of aggression, stress, pain and fear. | |
| Technology | Must be able to use a smartphone and computer successfully. This job also requires the ability to set up and operate nanny cams and train clients to access them on the internet. | |
| Client Relations | Excellent interpersonal and pet care skills with clients are expected. Maintaining high customer satisfaction ratings is expected and will be measured by client assessments for each assignment. Must communicate clearly and be able to verify that messages are received. Ability to establish trust and rapport is key. | |
| Teamwork | Must work well in team environment as well as independently. Job requires flexibility to accommodate schedule and assignment changes and support team members. | |
| Attendance | Failure to fulfill an assignment without arranging backup could result in injury to a pet and lost clientele. Must be dependable and punctual for assignments. Holiday and weekend work required. | |
| Non-essential Functions | ||
| Horse Sitting | Ability to accept horse-sitting assignments is desirable but not essential. | |
| Grooming | Qualifications and experience in grooming are desired but not essential for this job. | |
| Office | Assist with phone calls, emails and web contacts when needed. | |
| Education/Training/Experience Required | ||
| High School Diploma required. Pet First Aid Certificate to be obtained during orientation. Some college preferred. Experience caring for pets required. Job experience or education related to animal care is a plus. | ||
| Physical Requirements to Perform Essential Job Functions | ||
| Must be able to reach addresses within the assigned region within 30 minutes. Must be able to lift up to 60 lbs. and be capable of controlling/manipulating a dog up to 120 lbs. Must be able to visually inspect pets in your care. Walking, driving and boarding animals into vehicles is required. Must be able to detect animal noises, such as distress whining. Most of the work day for this position requires moderate strenuous physical activity, exposure to outdoor elements and concentration. The ability to assess situations accurately and respond quickly is needed. This work environment requires that an employee have no barriers or aversions to touching, smelling or being in close proximity with animals, including sensitivity to pet dander, feathers, urine, feces or any other animal feature. | ||
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